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All new items carry at least twelve months warranty from the manufacturers, in some cases rifles and shotguns have warranty anywhere from one to ten years.
Warranty on second-hand equipment is up to a period of six months. If the goods become faulty through defective material, or poor workmanship, but not normal wear and tear, they should be returned for our inspection immediately. If necessary the item will be repaired or may have to be returned to the manufacturer for testing, which could take up to 28 days. In the event of faulty goods needing to be returned, you must ensure that the goods are suitably packaged and that they are accompanied by a copy of proof of purchase. The cost of returning goods to be repaired or replaced under warranty is not covered by the warranty and must be met by yourself. We will of course send out any repaired/replaced goods free of any carriage charge.
Replacement goods carry a warranty period from the date of the original purchase. No warranty extension will be applied to replacement goods.
We cannot process any returns without original proof of purchase. Failure to provide such documentation may cause delays in dealing with your return.
We can transfer any gun to your chosen dealer:
Our in-house gunsmithing services are detailed here: